This is not an official item, neither we sell official products these designs are not approved by the official and created by designers that work with us.We don't compromise in printing quality we use latest direct to garment print and the ink that are used are the best. Your order will be dispatched within 3 working days of receiving payment (Monday-Friday) and you should expect to receive it in 2 -3 working days after dispatch. we use royal mail 2nd class free service unless you pay First class service to be delivered in 1 or 2 days. Returns are only accepted if there is any mistakes are done by us or items are damaged. personalized garments are not useful for us after it's been printed so we will not accept returns or replacements if an error is made by you. please ensure all your infor.